Hdfc Bank Limited
Job Description
Urgent Hiring for HDFC Bank (On Roll) – Customer Services Manager
Candidate Profile:
- Experience: Freshers and candidates with Sales & Services experience can apply.
- Qualification: Any graduate with good communication skills.
- Shift Timing: Flexible working hours (Any 9-hour shift).
- Week-Off: 5-day working schedule (2 rotational week-offs).
Responsibilities:
- Handle and resolve customer needs and queries efficiently.
- Document transactions and follow up with other departments as necessary.
- Understand multiple products and processes to provide effective solutions.
- Convince customers to buy or retain products using a prepared script.
Job Role:
- Work Location: Indore, Madhya Pradesh, India.
- Department: Customer Support.
- Role Category: Customer Support – Operations.
- Employment Type: Full-Time.
- Shift: Day Shift.
Job Requirements:
- Experience: Any experience level is acceptable.
- Education: Graduate.
- Relevant Past Experience: Inside Sales, Customer Support – Operations, Customer Support – Non-Voice, Customer Success.
- Skills Required: Customer Relations, Customer Support, Customer Documentation, Customer Care, Inbound Sales Strategy, Customer Onboarding, Customer Inquiries, Customer Queries, Customer Query Resolution.
- English Proficiency: Good (Intermediate / Advanced).
- Age Limit: 21 – 32 years.
- Gender: Open to all.
About the Company:
- Company Name: HDFC Bank Limited.
- Location: Indore, Madhya Pradesh, India.
- Job Posted By: HDFC Bank Limited.
Interested candidates can apply now and be a part of HDFC Bank’s customer support team!
